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Customer Care and Front Office Management |
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The Executives Development Workshop will impart necessary knowledge and skills to key staff and various organizations that interact with customers on a daily basis. The skills gained will be used to increase customer confidence thereby increasing customer level of loyalty in order to have sustainable sales. The participants will in turn contribute positively to the creation of economic wealth.
Duration: 3 Days
Dates: 10 - 12 April, 2013
Venue: Golfview Hotel, Lusaka
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