Research and Consultancy is in charge of all short-term courses, consultancy, advisory work, research including various generic and tailor-made courses such as:

• Customer Service Training
• Finance for Non-Finance Managers
• Project Management, Monitoring and Evaluation
• Investment and Hedging Strategies
• Credit Risk and Debt Management
• Leadership and Supervisory Skills
• Accounting for Donor Funds
• Fraud Awareness, Corruption
• Anti-Bribery and Money Laundering
• IFRSs and Audit updates
• Microsoft Specialist; ICT for Business Executives
• Organizational Development and Change Management
• Service Marketing
• Business Planning for SMEs
• Entrepreneurship Skills

ZCAS has been involved in capacity building activities in many institutions ranging from Government ministries and departments, the private sector, NGOs and donor agencies in the areas of: strategic management, customer services (customer acquisition & retention), financial management, leadership and supervisory skills, development of systems and procedures, accounting and auditing, project management; monitoring, evaluation and reporting; marketing, sales and  the development and formulation of business plans.

ZCAS has also been involved in designing, developing and delivery of training programmes for various clients such as Barclays Bank, Nkana Water and Sewerage Company, LSA Associates, Ministry of Science, Technology and Vocational Training (now Ministry of Higher Education), Ministry of Finance, Office of the Auditor General, Zambia Revenue Authority, Ministry of Health, Public Pensions Board, Media Trust, Ministry of Education Airtel, MTN, to name but a few.